🛡️ Safe and Responsible Betting

7coin Responsible Gaming — your protection is our priority

Enjoy entertainment within limits — play safely and have a great experience with 7coin's protection tools and awareness guide.

21+

For those 21 years of age or older only

7coin is an entertainment platform strictly for adults. Under Bangladesh law and our own policy, no person under the age of 21 may register or participate on this platform. We believe online betting is enjoyable only when experienced responsibly and with awareness. The core principle of responsible gaming is — play for entertainment, not as a means of income.

Our commitment

7coin genuinely cares about every player's mental and financial well-being. We provide tools and features that keep you in control at all times.

Important warning

Gambling can be addictive. If you feel that gambling is having a negative effect on your life, contact our 24/7 support team immediately.

Our protection tools

7coin provides a range of effective tools to keep you safe — use them and play responsibly.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, reducing it takes effect immediately; increasing it requires a 24-hour waiting period.

Time Management (Time-Out)

Give yourself a break — temporarily suspend your account for anywhere from 24 hours to 6 weeks. Login and betting will be completely disabled during the time-out.

Self-Exclusion

If you feel you need a longer break, choose self-exclusion. You can close your account for anywhere from 6 months to permanently. Promotional emails will also stop during this period.

Loss Limit

Set in advance how much you are willing to lose within a given period. When the limit is reached, betting will stop automatically and you will receive an alert.

24/7 Support

Our Bangla-speaking support team is always by your side for any issue. Contact us via live chat or email — we are ready to help without judgment.

Reality Check

Receive pop-up notifications at set intervals showing your total playing time and activity — this helps you make informed decisions.

Protection tool comparison

See the table below to understand which tool is most suitable for you.

Tool Function Duration Reversal
Deposit Limit Cannot deposit beyond the set limit Daily / Weekly / Monthly 24 hours to increase the limit
Loss Limit Betting stops at the set loss limit Daily / Weekly / Monthly 24 hours to increase the limit
Time-Out Account temporarily suspended 24 hours — 6 weeks Automatic after the set period
Self-Exclusion Long-term account closure 6 months — permanent Request after a minimum of 6 months
Reality Check Notifications on time and spending Every 30 / 60 / 90 minutes Change at any time

Warning signs of problem gambling

The first step in responsible gaming is being honest with yourself about your own behaviour. If any of the signs below appear in you, seek help right away.

  • Placing more bets to recover money you have lost
  • Hiding your gambling from family or friends
  • Using money meant for bills, debts, or daily necessities on betting
  • Feeling restless or depressed when not playing
  • Repeatedly failing when trying to stop playing
  • Neglecting work, studies, or family relationships
  • Turning to gambling to escape stress or sadness

Healthy gaming principles

Responsible gaming at 7coin means more than just using tools — it comes with a mindful attitude that keeps gaming strictly for entertainment.

  • Only bet money you can afford to lose without it causing you a problem
  • Set a fixed limit on time and money before you start playing
  • Avoid thinking of gambling as a source of income
  • Do not play when you are upset, angry, or under the influence
  • Take regular breaks and also spend time on other hobbies and activities
  • Do not chase losses by increasing your bets during a losing streak
  • Talk openly with family and friends

How to use the tools

Our protection tools are easy to access. Follow the steps below.

1

Log in

Log in to your 7coin account and go to the Account Settings page.

2

Responsible Gaming section

Click on the "Responsible Gaming" section.

3

Choose a tool

Activate whichever you need — deposit limit, time-out, or self-exclusion.

4

Get support

For any questions, speak with our team via live chat — we are always ready.

Protection of minors

7coin strictly prohibits anyone under the age of 21 from participating. An age verification process is in place at registration, and we may request identity documents in any case of suspicion.

If there are children or teenagers in your household and you are concerned, use parental control software on your device. Do not leave your account logged in on a computer or smartphone, and keep your password private.

If a minor accesses the site or uses an account in any way, let us know — we will take immediate action.

Strict prohibition for minors

We ensure the protection of minors through three layers: an age verification process, identity document verification, and a user reporting system.

21+

For those aged 21 and above only

Reach out for help

Do not struggle alone — 7coin's support team and your loved ones are always by your side.

Live chat support

Our Bangla-speaking support representatives are available 24 hours a day, 7 days a week. Get immediate help for any concern or issue.

Email support

For any responsible gaming requests, self-exclusion, or account limit matters, send an email to: [email protected]

The role of family and friends

If you feel that someone close to you is gambling excessively, speak with them directly and let our support team know — we will take the appropriate steps.

Responsible Gaming support email

[email protected] — we are always by your side

7coin's commitment

We work every day to create a safe and responsible betting environment.

SSL security

All your information is protected with the highest level of encryption.

Age verification

A strict age verification process is followed at registration.

Fair play

All games are operated in a fair and transparent manner.

Bengali Support

Uninterrupted service is provided with Bangla-speaking representatives available 24/7.

Enjoy entertainment safely

Set your limits, play responsibly, and enjoy all the games and benefits of 7coin.

Responsible Gaming Common Questions & Answers

Find answers to the most frequently asked questions here.

After logging in to your 7coin account, go to "Account Settings" and open the "Responsible Gaming" section. There you can set a daily, weekly, or monthly deposit limit. Reducing a limit takes effect immediately; increasing it requires a 24-hour waiting period. For any issues, contact us via live chat or email.

Yes, but only after the minimum 6-month self-exclusion period has passed, and you must submit a written request. If you choose permanent self-exclusion, there is no option to reopen the account. We recommend thinking it through carefully before activating self-exclusion, and speaking with our support team if needed.

7coin strictly prohibits anyone under the age of 21 from participating. Age verification is mandatory at registration, and identity documents may be requested when necessary. If there are children or teenagers in your household, install parental control software on your device and do not leave your account logged in. If you notice any suspicious activity, let us know at [email protected].

Yes, your account balance will remain completely safe during a time-out or self-exclusion. While login and betting are disabled during this period, your funds are kept intact. Once the period ends or your account is reactivated upon request, you will be able to withdraw that balance.

If you are betting beyond your budget, playing more to recover lost money, hiding your gambling from family, using money meant for bills or daily needs, or unable to stop playing — these are signs of a problem. In this situation, contact us immediately via live chat or at [email protected].

7coin's support team is ready to provide all information and guidance. Chat with us via live chat or email us at [email protected]. You can also visit our FAQ page for answers to more general questions. Talking with your family or trusted friends is equally important.